Geniame makes them automatic: one tap of the smartphone and the customer is already on your page to leave the stars.
Before choosing a restaurant, a hotel, a professional or a shop, people no longer look only at advertising: they read reviews on Google and Google Maps. More and more often an artificial intelligence does it for them, building its answer from the number, quality and freshness of a business's reviews.
The problem is not knowing that reviews matter: it is getting customers to leave them. The customer is happy, but between the thought and the act of opening Google, finding the business and the right button, the intention fades.
Volume and frequency of reviews are a direct signal of relevance and reliability: Google rewards businesses with a steady flow of recent reviews.
In "near me" searches, more recent and well-spread reviews improve your ranking against local competitors.
When someone asks an AI assistant to recommend a business, it draws on public reviews. Businesses with few reviews simply are not mentioned.
Every NFC card and stand arrives programmed by our software with a direct link to the business's review page: the customer brings the phone close and in about two seconds is on the star screen, without opening apps, searching or typing.
The software keeps the link up to date and lets us reprogram it remotely, for example if you change your Google listing. The review arrives while the experience is still fresh: those seconds produce the most genuine reviews.
The cost of each review is tiny compared with any advertising, and the effect builds up: unlike a paid campaign, reviews stay visible on your listing for years.
Pay for the device once, place it on the counter or table, and every happy customer is one tap away from a five-star review.
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